Privacy Policy

Motivational Mental Health & Wellness
Last updated: October 7, 2026

This policy covers https://www.motivationalmentalhealthwellness.org/, including the contact form at https://www.motivationalmentalhealthwellness.org/contact.

Motivational Mental Health & Wellness is the telehealth practice of Laurel Kepner, PMHNP-BC. This policy explains what information the practice collects, how it is used, and the choices you have.

Information we collect

When you use the website or the contact form, we may collect your name, email address, phone number, and the message you send. We also collect basic technical information such as browser type, device, and pages visited, through cookies and similar tools used to run the site.

How we use information

We use this information to respond to your inquiry, schedule and remind you about appointments, operate the website, and meet legal duties. We do not use the contact form to send marketing texts unless you check the separate SMS consent box.

This website and any text messages are not for emergencies. If you are in danger, call 911. For a mental health crisis, call or text 988.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate the website, email, phone, or texting, and only so they can perform that work, or when the law requires it.

SMS / Text Messaging

Motivational Mental Health & Wellness sends SMS customer-care messages only to people who submit https://www.motivationalmentalhealthwellness.org/contact and check the optional SMS consent box. Messages may include follow-up on your consultation request and appointment scheduling and reminders. Messages will not include diagnoses, treatment details, or other clinical information.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of booking or of receiving a response.

The checkbox is optional and unchecked by default. Providing a phone number is not consent. Visiting this website is not consent. Submitting the form without checking the box is not consent. Keyword opt-in is not used for new subscribers. START and YES only resubscribe someone who opted in through the checkbox and later texted STOP.

Motivational Mental Health & Wellness does not share, buy, or sell text-messaging originator opt-in data or consent with third parties. Mobile information is not shared with third parties or affiliates for marketing or promotional purposes.

Contact

Questions about this policy: Laurel Kepner, PMHNP-BC, Motivational Mental Health & Wellness. Phone 559-400-3577. Email laurel.kepner@motivationalmentalhealthwellness.org.